With our HUGE UK-based stock, we’ve got you covered!
Get the right support when you need it the most.
With the daily uncertainty surrounding the current Coronavirus outbreak, we wanted to reassure you that we’ve got your back!
The best interests of our customers and staff have always been at the heart of our business, and now is no different. We’ve already implemented processes to protect and support our workforce and to minimise any impact on the great customer service you would normally expect from us. This includes working from home where possible, increased focus on stringent hygiene practices and keeping contact to a minimum where possible. We’ll continue to monitor and follow the guidance of the British Government and HSE and adapt where necessary to protect the health of our staff and maintain customer service and supply of product.
The biggest concern we’re hearing is about reduced or delayed availability of product. We would like to reassure you that we currently hold many weeks’ worth of stock here in the UK, available for immediate delivery. We don’t anticipate any changes to lead times either and will continue to endeavour to deliver within 3-5 working days.
For our existing customers, it really is business as usual. For those of you that may be affected by stock from other suppliers, please don’t hesitate to give us a call and we’ll do our best to help you minimise the impact on your business.
At this time, we understand the importance of your businesses continuing to trade, albeit safely, and we’ll offer any support we can to help you do this. Should you require any further information, reassurance or help with product supply, please do not hesitate to contact us.
You can view our product ranges here.
Going forward, our customers are advised to develop a contingency plan to cover illness, implement strict hygiene practices among staff and reassure your own customers that all measures are being taking to ensure their installations can proceed without risk.
With best wishes from Steve Hudson and the team at Alutech Systems.
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